Privacy Policy

1. Information we collect

When you enquire about a service, our contact forms ask for your name, email address, phone number, and service requirements. The enquiry also identifies the service you are interested in, such as plumbing, electrical repairs, cleaning, appliance repairs, tailoring, or other home and office services.

Our registration form collects your first and last name, phone number, address, and whether you are a service provider or someone who needs a service. If you contact us by phone, email, or WhatsApp, we also receive the information you choose to share in that conversation.

Please share only the information needed to handle your request. Do not include passwords, payment card details, government identity documents, or sensitive health or financial information in general enquiry forms.

2. How we use your information

We use the information you provide to respond to enquiries, discuss service availability and requirements, coordinate requested home or office services, and provide support about those requests.

Registration information helps us follow up with prospective service providers and customers. We may also use relevant records to resolve complaints, prevent misuse of our services, and meet applicable legal obligations.

3. Service providers and form processing

Arranging a requested service may require sharing relevant contact details, the service address, and the work requirements with the service professional or partner handling your request.

Our enquiry and registration forms send submissions through Web3Forms to deliver your request to GharFix. Web3Forms processes submission data using its own infrastructure and service providers. Hosting, email, and communication providers may also process information needed to operate the website and respond to you.

Information may also be disclosed when required by applicable law or when necessary to address fraud, misuse, or a dispute. External providers handle information under their own applicable privacy terms.

Read the Web3Forms Privacy Policy for details of its processing.

4. Website requests and cookies

When your browser connects to this website or an external service used by it, technical information such as your IP address, browser details, and request time may be processed as part of delivering and securing that service. For example, the footer requests business ratings and reviews from Google Places.

External services may use cookies or similar technologies according to their own policies. You can manage cookies through your browser settings. Blocking cookies or external requests may affect some website features or linked services.

5. WhatsApp and other external links

The website includes links to WhatsApp, social media, MyOfficeFix, and other external websites. Opening a link or sending a message through one of these services means that the relevant provider will handle information under its own privacy policy. Please review those policies before sharing personal information.

6. Retention and security

Information associated with an enquiry, registration, or service request may be retained while it is needed to handle that request, maintain relevant service records, resolve disputes, or meet applicable legal requirements. Copies held by external providers are also subject to their retention practices.

Our website forms send submissions to Web3Forms over HTTPS. No method of online transmission or storage is completely secure. If you believe information shared with GharFix has been misused, contact us using the details below.

7. Your choices and privacy requests

You can choose not to submit a form or provide optional details. Without enough contact or service information, we may be unable to respond or arrange the requested service.

To ask about information you have shared, request a correction or deletion, withdraw permission for optional communications, or raise a privacy concern, email gharfixmumbai@gmail.com. Include enough information for us to locate your enquiry or registration, but do not send sensitive identity documents unless we specifically request an appropriate verification method.

We may need to verify that a request relates to you. Requests will be handled in accordance with applicable law, including any requirements to retain certain records.

For account deletion, visit Delete account. You can also contact us by email about deletion of enquiry or registration information.

8. Children’s information

Our service enquiry and partner registration forms are intended for adults arranging services or seeking work opportunities. A parent or guardian who believes a child has submitted personal information can contact us to request review and deletion, subject to applicable requirements.

9. Changes to this policy

We may update this policy as the website, services, or information practices change. Updates will appear on this page with a revised last-updated date.